For The Danish Chamber of Commerce, good dialogue with employees is essential, as it is through this that the employee's potential comes to light and is released.

"When we want to succeed with what we do as managers, it is more important that we are interested than we are interesting.", says Tina Buch Olsson, Head of HR Development at The Danish Chamber of Commerce.

This also happens by focusing on both the head and the heart in the dialogue with the employees.

"The head because the manager sets the conditions for the work and needs to be clear about the objective, but also bring their heart into it by being empathetic and take an interest in the employee, having a dialogue with the employee; this is crucial for us to achieve our set objectives. ", Tina Buch Olsson adds.

See more in the video below.